PRIVACY POLICY
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Our promise to you;
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• We will never share your personal information with anyone.
• We will not pass your details to third parties for marketing purposes.
• We may contact you via telephone or email with promotions we think you’ll like – you can opt out at any time.
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PRIVACY POLICY: FAQs
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WHY DO WE NEED YOUR PERSONAL INFORMATION?
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Like other retail websites, we collect personal information to set up your account and process your orders.
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WHAT INFORMATION DO WE COLLECT?
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We gather the following details:
• Your name
• Email address (for order confirmations, delivery updates and occasional offers)
• Delivery address
• Telephone number (only used regarding your order)
• Credit card details (only requested when placing an order)
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We also analyse customer buying habits to improve our website, products and services, and to help detect and prevent fraud.
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HOW DO WE USE YOUR PERSONAL INFORMATION?
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IMPORTANT: WE DO NOT STORE CUSTOMER CREDIT CARD DETAILS
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We use your information to ensure a smooth and enjoyable shopping experience – to process orders, notify you of any issues or delays, and occasionally send special offers and promotions.
Our courier service has limited access to your details solely for delivery purposes.
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WHY DO WE CONTACT YOU?
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We get in touch to let you know about new product launches and exclusive offers available only to our contact list.
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CAN YOU OPT OUT OF RECEIVING MARKETING COMMUNICATIONS?
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Yes – all customers can choose to opt out of marketing communications from us and/or selected third parties.
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ANY QUESTIONS?
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If you have queries about your personal data or this privacy policy, please visit our Contact Us page.
