PRIVACY POLICY
Our promise to you;
• We will never share your personal information with anyone.
• We will not pass your details to third parties for marketing purposes.
• We may contact you via telephone or email with promotions we think you’ll like – you can opt out at any time.
PRIVACY POLICY: FAQs
WHY DO WE NEED YOUR PERSONAL INFORMATION?
Like other retail websites, we collect personal information to set up your account and process your orders.
WHAT INFORMATION DO WE COLLECT?
We gather the following details:
• Your name
• Email address (for order confirmations, delivery updates and occasional offers)
• Delivery address
• Telephone number (only used regarding your order)
• Credit card details (only requested when placing an order)
We also analyse customer buying habits to improve our website, products and services, and to help detect and prevent fraud.
HOW DO WE USE YOUR PERSONAL INFORMATION?
IMPORTANT: WE DO NOT STORE CUSTOMER CREDIT CARD DETAILS
We use your information to ensure a smooth and enjoyable shopping experience – to process orders, notify you of any issues or delays, and occasionally send special offers and promotions.
Our courier service has limited access to your details solely for delivery purposes.
WHY DO WE CONTACT YOU?
We get in touch to let you know about new product launches and exclusive offers available only to our contact list.
CAN YOU OPT OUT OF RECEIVING MARKETING COMMUNICATIONS?
Yes – all customers can choose to opt out of marketing communications from us and/or selected third parties.
ANY QUESTIONS?
If you have queries about your personal data or this privacy policy, please visit our Contact Us page.
